Privacy Policy

Ringle stores the account details you provide when you create a portal account, such as your name, email address, phone number, business details, and settings you choose inside the product.

When you use the customer demo or live ordering features, we may process conversation content, order details, language preferences, and integration metadata needed to operate voice and text ordering workflows.

We use your information to authenticate users, configure your workspace, deliver voice and text ordering experiences, support integrations such as Square or Shopify, and improve product reliability.

We also use limited operational telemetry to troubleshoot issues, prevent abuse, and measure product health. We do not sell your personal information.

We share data only with service providers or integration partners that are necessary to deliver the product, such as infrastructure, communications, payment, and commerce platforms you explicitly connect.

We may also disclose information when required by law, to enforce our terms, or to protect the security of customers, businesses, or the platform.

We use administrative, technical, and organizational safeguards designed to protect account data and ordering activity. No system can promise absolute security, but we work to limit access and retain data only as long as it is needed for the service or legal obligations.

When you opt in to receive text messages from Ringle — by texting a keyword to a Ringle phone number, by proactively texting a business number powered by Ringle, by giving verbal consent during a phone call with a business that uses Ringle, or by consenting in a chat session — we record your phone number, the timestamp and channel of consent, and the messages you receive or send.

We use phone numbers solely to deliver the messages you opted in to receive: order confirmations, payment links, return and exchange status, account verification codes, and similar transactional communications. We do not use phone numbers for promotional broadcasts, and we do not sell or rent them.

We do not share your phone number with third parties or affiliates for promotional or marketing purposes. We may share it with service providers strictly necessary to deliver messages (telecommunications carriers, our SMS infrastructure provider Twilio, and integration partners you connect such as commerce platforms).

You can opt out at any time by replying STOP, UNSUBSCRIBE, CANCEL, END, QUIT, OPTOUT, REVOKE, or STOPALL to any message. We will record the opt-out and stop sending messages within the time required by carrier rules. Reply HELP or INFO for help, or contact support@getringle.com.

Phone numbers and message metadata are retained while your account or business relationship is active and for a reasonable period afterward to satisfy legal, audit, and dispute-resolution obligations. See our SMS / Text Messaging Policy at /sms for the full terms governing your participation.

You can review and update account information inside the portal, request changes to business data, and contact us if you need help with access, deletion, or data handling questions.

For privacy questions related to the portal or customer ordering data, contact support@getringle.com.

For postal correspondence: 201 Creations LLC, 1401 21st St, Ste R, Sacramento, CA 95811, US.